Meet the Tank
PMQ’s Think Tank ( thinktank.pmq.com) is the only pizza industry forum on the Web, with
2,500 members who meet online regularly to discuss the pizza business. In this new column,
we’ll introduce you to some of the Tank’s seasoned members who can show you the ropes and
lend insights into how the forum has benefited their businesses.
Think Tank username: Bodegahwy
Date Joined: June 16, 2007
Number of Posts: 2,633
Real Name: Steve Hitchcock
Pizzeria: Soda Creek Pizza, Steamboat Springs, CO
PMQ: How many years have you been in the pizza business?
Bodegahwy (Steve): I first worked in a pizza business in 1978
and worked in several stores, including management training
with Domino’s. I opened my first store, and purchased my
second, in 1999; I’m coming up on 15 years as an owner.
Do you remember why you joined the Think Tank?
I was an active member of an a guitar-related forum that I
enjoyed and wondered if there was a community like that for
pizza. A few minutes on Google, and voilà!
Why have you continued to return to the Think Tank over
I’ve enjoyed being an active member of the Think Tank community. I find it to be a place where I can enjoy the “company”
of other operators, find answers, contribute knowledge I’ve
gained, and share frustrations and successes with people who
will understand them.
Can you share an example of a business tip you picked up in
the Tank that helped your business?
There have been many times that the Think Tank provided
resources for finding things I needed. This has been true for
specialty kitchen items, parts resources and also for information. For example, I learned that it is possible to “recycle”
dough by mixing in blown dough with a new batch and
that the amount that can be used is about 20% to 25% of
the combined batch. This has saved us from throwing away
unused dough when we overprepped.
What should a newbie know when first entering the
Many, many questions have been discussed over and over
again. Have a look through the history and use the search
function before starting a new thread.
We (business owners) all think we know a lot. Some do and
some don’t. Keep it civil and understand that reality varies by
market, and some of the things you may regard as holy writ
are simply not the case for others. Civility is more important
than “winning” on the forum.
Some of the most important discussions have been among
the harshest in that pointing out poor assumptions may prevent a new operator or potential new operator from making
expensive mistakes. If you are providing that kind of contribution, keep it respectful; if you are receiving it, try to understand
that it is most often offered with a genuine desire to help.
MEET THE TANK LIZ BARRETT
Connect with fellow operators in the Think Tank!
Visit today at thinktank.pmq.com